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Organizing Information

Last week’s discussion about visuals and interfaces really got me thinking about user interfaces. One of the biggest and most important challenges of user interface design is to organize your information in the best possible way—you can’t just put it on the screen and assume your visitors will know what to do with it.

Reading on the Web is Different
For instance, studies show that the majority of web users don’t stop to read every word on the screen. (See this sample chapter from Don’t Make Me Think by Steve Krug.) They read hard and fast, skimming more than anything. Therefore, if you want people to actually digest your information, you need to make it as easy to read and as well organized as possible. As the Web becomes more prevalent in all our lives — and those of your learners — I imagine this habit of skimming might easily apply to all forms of on-screen text, be it a web site, educational software, or Internet-based instruction.

Images Should Make Sense
Images should also be chosen carefully. Images do not typically, by themselves, convey meaning — at least, not the meaning you’re trying to get across. I once dealt with a client who insisted that the website I was creating for his event be dominated by two pictures: a handful of bullets on a book, and a globe painted on someone’s hand. I had to explain to him, that although these pictures were nice to look at—they didn’t say a single thing about what the event was, or why people should care about it enough to bother attending. It was the words that communicated our message, and the images were the garnish. You don’t go to a restaurant to enjoy the parsley with a small side of entree.

For a good article about using images on the web, check out this post by Nasir Mehmood.

Posted under: Educational Psychology, Web Design

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